Terms and Conditions

Store Policies Terms and Conditions of Sale — All Customers.

This Agreement contains the terms and conditions that apply to purchases by all customers from The Pinball Wizard LLC. The entity named on the invoice (“The Pinball Wizard LLC”) that will be provided to you ("Customer") on orders for any and all products sold by The Pinball Wizard LLC in the United States. By accepting delivery of the products described on that invoice, Customer agrees to be bound by and accepts these terms and conditions. If for any reason you are not satisfied with your products, you may return the products under the terms and conditions of The Pinball Wizard LLC "Total Satisfaction Return Policy", which is summarized below.

THESE TERMS AND CONDITIONS APPLY (I) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH THE PINBALL WIZARD LLC, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) UNLESS OTHER STANDARD TERMS APPLY TO THE TRANSACTION.

These terms and conditions are subject to change without prior written notice at any time, at THE PINBALL WIZARD LLC’s sole discretion.

Other Documents.

Other than as specifically provided in any separate formal purchase agreement between Customer and The Pinball Wizard LLC, these terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Customer and The Pinball Wizard LLC.

Governing Law.

THIS AGREEMENT AND ANY SALES THEREUNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF UTAH, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

Payment Terms;

Orders; Quotes; Interest. Terms of payment are within The Pinball Wizard LLC's sole discretion, and unless otherwise agreed to by The Pinball Wizard LLC, payment must be received by The Pinball Wizard LLC prior to The Pinball Wizard LLC's acceptance of an order. Payment for the products and services and support may be made by credit card, or some other prearranged payment method unless The Pinball Wizard LLC has agreed to credit terms. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. Orders are not binding upon The Pinball Wizard LLC until accepted by The Pinball Wizard LLC. Any quotations given by The Pinball Wizard LLC will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Shipping Charges;Taxes.

Charges for shipping will be shown on the invoice(s) and listed in our web site. Unless Customer provides The Pinball Wizard LLC with a valid and correct tax exemption certificate applicable to the product ship-to location prior to The Pinball Wizard LLC's acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order, except for taxe's on The Pinball Wizard LLC's net income. If applicable, a separate charge for taxes will be shown on the invoice.

INTERNATIONAL Shipping Charges:Taxes

If live in a country where the government charges import taxes/duties. The Pinball Wizard LLC will NOT lie on the customs form as to the value of the products you purchase. Please do not ask us to break the law. Inquiries such as these will not be answered. We run a legitimate business and must follow the USPS rules and regulations. All parcels are shipped with a commercial invoice stating the actual value of the contents. This invoice matches the declared value of the contents on the customs forms. All customers are responsible for paying any import fees their country may impose upon delivery of customer orders.

Title; Risk of Loss.

Title to products passes from The Pinball Wizard LLC to Customer on shipment from The Pinball Wizard LLC's facility. Loss or damage that occurs during shipping by a carrier selected by The Pinball Wizard LLC is The Pinball Wizard LLC's responsibility. Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.

Returns and Exchanges

We want you to be happy with the products you've received. If you would like to exchange or return it, we are happy to replace it with another selection, or refund the credit card used for the purchase. Just repack the merchandise in its original packaging (if possible) with the packing slip and follow these instructions:

We will process a refund within 48 hours of receipt of returned products. Credit card purchases are refunded by crediting the full amount of the purchased product back to your credit card, excluding shipping charges. Return shipping to be paid by the customer. RETURN the product to us at the address below:

The Pinball Wizard

4888 so. 3145 w.

Salt Lake City, Ut 84129 (U.S.A.)

For your security, please return your merchandise with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. ThePinballWizard.net is not responsible for items damaged or lost in transit. At ThePinballWizard.net, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason, you are not completely satisfied with your purchase, we'll exchange it or refund the purchase, less shipping fee's.

All returns must be sent back to the address above within 30 days of the order date.

We do NOT accept returns for items that have been partially lost or damaged by customers.

Products.

The Pinball Wizard LLC continually upgrades and revises its products and service offerings to provide The Pinball Wizard LLC customers with new products and service offerings. The Pinball Wizard LLC may revise and discontinue standardized products at any time without prior notice to customers.

Limitation of Liability.

THE PINBALL WIZARD LLC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST. THE PINBALL WIZARD LLC WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, THE PINBALL WIZARD LLC IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT.

The Pinball Wizard LLC has separate terms and conditions governing re-sales and transactions outside the United States. Service and Support. The Pinball Wizard LLC will provide general support to Customers in the United States, and try's to respond to all inquiries with 48 hours.

Headings. The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there-from.